We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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Dear Rob, “God’s abundant love and blessings to you, your staff, and family for your kindness, compassion and sympathy during my beloved ___’s funeral. I am thankful that one of your staff volunteered to be a pallbearer when we needed one. Your family’s heart, love and compassion to this community over the years is much appreciated. Thanks again for your love and compassion to me and my family.”L. Johnson October 27, 2021
The service provide by Pafford's was exceptional. They attended to every detail. Mother's request was for a very simple service even though she deserved one that was fit for a queen. A special thanks to Dalton for ensuring her wishes were fulfilled. Dalton has assisted the Rogers Family with the funerals of other family members and he definitely shows compassion each time he has assisted us. It is a blessing that we have Pafford's in our community when the need arises. Thanks for making Mother's funeral service exactly as she wished. The service was truly beautiful!Tony Rogers June 02, 2021
"John Cavness -- Calm, low-key, not pushy at all, very patient both during the arrangement conference & the visitation period. His suggestions were soft spoken. Our request were honored promptly. His calm demeanor & easy smile made the trying process much easier to deal with."Emily B. June 20, 2016
"I want to tell you that I realize that I am not your only customer, but you have shown me the greatest support and care that I have ever received in business, and have made me feel as if I am your only customer. Your help and guidance has been invaluable, and I look forward to thanking you personally."Curtis M. November 19, 2015
"Rob was very personal & professional. We appreciate that Rob took care of preparation & transport of body from another state."Reed & Patty P. July 05, 2011
"Exhibited a caring approach being sensitive to the experience of a family memer loss. Knowledgeable and professional with a personalized approact to needs of the family. Family organized and planned the cremony. Well executed by funeral home staff."Francis M. June 21, 2010
Dear Rob, “Thank you for orchestrating Mr. ___’s funeral in such a beautiful and sensitive way. You wear many hats at Pafford and you wear all of them with grace. Our area is very fortunate to have you.”S. Wallace October 15, 2021
"Extraordinary compassion and kindness. Deaths are your daily business, yet there was no 'mechanical' but rather human kindness and sincerity extended. He was professional yet almost family like with his attitude, helpfulness, kindness. Was willing to answer questions at multiple phone calls additionally to the day of arranging. Mom was well 'made up'. She looked like herself which means a lot! Dalton can't be beat! Everything was perfect. We especially appreciated the care of the grave, the extra attention of leveling and adding the straw. The tent remaining up, instead of removed same day, offered unexplanable comfort. One thing we would have done differently was have Pafford take care of Daddy instead of ____."Regetta P. March 21, 2017
"Very compassionate & took personal care of entire family. Even made sure smaller request were honored. Could not have asked for a better person at this time. You really can not put into words how attentive they were. Marvelous!"Kay S. November 19, 2015
"Cannot say how much we appreciate the service we got from beginning to end. I pray that God will richly bless them all.Bobby & Sandra M. March 24, 2012
"John helped and went out of his way to help our family. He did every thing he could to make it easy on our family. He did our complete service. Pafford's has always been very good and helpful to our family for many, many years."Dale M. May 07, 2011
"The office manager went above and beyond to assist us. Another sister and I are from other states and had the recommendation of close friends of the deceased for which funeral home to choose for processing the details following our sister's death. We were not disappointed in the least. I would not hesitate to recommend Pafford's to others in the area."Miriam Z. March 19, 2012